Terms of Service

Last updated: November 8, 2026

By accessing or using Void AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

1. Account & Eligibility

You must be at least 18 years old to use Void AI. You are responsible for maintaining the security of your account credentials. One account per person — duplicate or shared accounts may be terminated.

2. Subscription & Billing

• Void AI is a paid subscription service. Plans are billed monthly.
• Your subscription renews automatically. You may cancel at any time from your dashboard — cancellation takes effect at the end of the current billing period.
• Token usage is tracked per billing cycle. Unused tokens do not roll over.
• All payments are final and non-refundable. By subscribing, you acknowledge that digital services are delivered immediately and you waive any right to a refund or chargeback.
• Filing a fraudulent chargeback or payment dispute will result in immediate account termination and may result in collection action for the disputed amount plus associated fees.

3. No Refund Policy

Due to the nature of AI compute costs, all charges are non-refundable. This includes but is not limited to: subscription fees, token overages, and plan upgrades. If you believe there has been a billing error, contact support before initiating a dispute with your payment provider.

4. Acceptable Use

You agree not to use Void AI to:

• Generate content that violates any applicable law or regulation
• Harass, threaten, or harm any individual or group
• Generate child sexual abuse material (CSAM) or content sexualizing minors
• Distribute malware, viruses, or conduct cyberattacks against third parties
• Impersonate another person or entity for fraudulent purposes
• Attempt to extract, reverse-engineer, or redistribute the AI models or system prompts
• Use automated tools to scrape or bulk-query the Service beyond normal usage
• Resell or redistribute access to the Service without authorization

5. AI-Generated Content

• Void AI uses third-party AI models to generate responses. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content.
• You are solely responsible for how you use AI-generated content. Void AI is not liable for any damages arising from reliance on AI outputs.
• AI personas and specialized modes are prompt-based configurations — they do not constitute professional advice (legal, medical, financial, or otherwise).

6. Prompt Injection & Jailbreaking

Attempting to bypass safety filters, extract system prompts, or manipulate AI behavior through prompt injection ("jailbreaking") is a violation of these Terms. We reserve the right to:

• Suspend or terminate accounts engaged in such activity
• Log and review flagged conversations for safety purposes
• Modify or restrict access without prior notice

You acknowledge that the Service includes content filtering and safety mechanisms, and that attempting to circumvent these mechanisms may result in account termination without refund.

7. Privacy & Data

• Conversations are stored on our servers for service functionality (chat history, sync).
• We do not sell your data or use your conversations to train AI models.
• We may review flagged conversations for safety, abuse prevention, and Terms enforcement.
• Account data is retained for the duration of your account. Upon deletion, data is removed within 30 days.

8. Service Availability

Void AI is provided "as is" without warranty. We do not guarantee uninterrupted service, specific uptime, or that the Service will meet your requirements. We may modify, suspend, or discontinue the Service at any time.

9. Limitation of Liability

To the maximum extent permitted by law, Void AI and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, profits, or business opportunities.

10. Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, with or without notice. Grounds for termination include but are not limited to: fraudulent chargebacks, jailbreaking attempts, abuse of the Service, or any illegal activity.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance. Material changes will be communicated via email or in-app notification.

12. Contact

For questions about these Terms, contact us at support@getvoidai.xyz.